Last Updated: October 29, 2025
1. Program Information
Program Name: CASTLE CROWN SOLUTIONS Loan Alerts
Legal Name: CASTLE CROWN LLC
Description: SMS messaging program to send alerts, updates, special offers, and reminders related to credit repair and loan services.
2. Consent and Opt-In
By providing your mobile phone number and agreeing to receive SMS messages from CASTLE CROWN SOLUTIONS, you: Expressly consent to receive automated and/or marketing text messages from the CASTLE CROWN SOLUTIONS Loan Alerts program.
Confirm that the number provided is yours and you are authorized to receive messages on it.
Understand that consent is NOT a condition of purchase or to obtain credit or services from CASTLE CROWN SOLUTIONS.
Acknowledge that standard message and data rates may apply according to your carrier plan.
3. Message Frequency
You will receive approximately 4 messages per month. Frequency may vary based on your activity, special promotions, or important updates. CASTLE CROWN SOLUTIONS reserves the right to adjust frequency as needed.
4. Charges and Fees
Message and data rates may apply according to your mobile phone plan. CASTLE CROWN SOLUTIONS does not charge for the SMS service, but your carrier may apply charges. Check with your mobile service provider for applicable rates.
5. Keyword Commands
STOP (Cancel)
To cancel your subscription at any time, reply STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any SMS message from CASTLE CROWN SOLUTIONS. You will receive a cancellation confirmation message. After this, you will not receive more SMS messages from us, except a final confirmation message.
HELP (Assistance)
For help, reply HELP or INFO to any message. You will receive information about the program and how to contact support.
6. Support and Contact
Support Email: applications@castlencrown.com
Support Phone: (954) 353-9658
Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
7. Carrier Liability
Mobile carriers are not responsible for delayed or undelivered messages. CASTLE CROWN SOLUTIONS is not responsible for delivery failures caused by technical problems, carrier failures, network congestion, or incompatible devices.
8. Compatible Carriers
The service is available on major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Check with your carrier to confirm availability.
9. Age Requirements
You must be 18 years or older to subscribe to this SMS program. By registering, you certify that you meet this age requirement.
10. Privacy and Data Use
Your phone number and related data will be used solely for the purposes described in this program. For more information on how we handle your personal information, see our Privacy Policy.
11. Program Modifications
CASTLE CROWN SOLUTIONS reserves the right to modify or cancel this program at any time without prior notice. Material changes to these terms will be communicated via SMS or by updating our website.
12. Termination
CASTLE CROWN SOLUTIONS may suspend or terminate your participation in the program if you:
Violate these terms and conditions.
Use the service fraudulently or abusively.
Your number becomes invalid or out of service
13. Disclaimer of Warranties
The SMS service is provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of accuracy, reliability, or timely delivery.
14. Limitation of Liability
CASTLE CROWN SOLUTIONS shall not be liable for direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the SMS service.
15. Governing Law
These terms are governed by the laws of the United States and the corresponding state where CASTLE CROWN LLC operates, without reference to conflicts of legal principles.
16. Compliance Information
This program complies with:
TCPA (Telephone Consumer Protection Act)
CAN-SPAM Act
CTIA Messaging Principles and Best Practices
A2P 10DLC Guidelines
If you have questions about these terms, contact us at applications@castlencrown.com